Anthem Blue Cross and Blue Shield COVID-19 update: Guidance for telehealth/telephonic care for behavioral health services Page 2 of 4 o Routine discharge processes are followed including scheduling after-care appointments no more than seven days from a members discharge from PHP and ensuring that members discharged on medication receive at least one psychiatric medication If youre over 18 years old, you can get medication support to help you manage a mental health condition. Nov 1, 2020 Products & Programs / Behavioral Health. Reduce background noise. Telehealth is a confidential, interactive service that occurs between the patient and a provider at a remote location. Behavioral health. The Behavioral Health provider network at Anthem Blue Cross (Anthem) includes psychiatrists, psychologists, social workers, psychiatric nurses, other mental health providers and employee assistance health care professionals. It is also popular with mental health professionals and specialists who treat conditions like diabetes or asthma. Practices can view the lists by Telehealths impact on health disparities: During the pandemic, telehealth helped connect people with mental healthcare at rates wed never seen before. Find the right Anthem telehealth therapist in NetworkTherapy.com's Anthem Therapist Directory featuring top licensed psychologists, marriage and family therapists, clinical social workers, counselors, and psychiatrists offering online video or phone therapy sessions and other telemental health care services. Plus, you can access mental health care through video visits to support your whole health and well-being. The analysis includes data on Medicaid members in 14 states and found that while telehealth visits for mental health were in the single digits prior to the pandemic, use rose to account for nearly half (49%) of all Medicaid Make sure your device is charged. Anthem has released a report detailing telehealth and behavioral health participation among white, Black, Hispanic and Latino, and Asian populations during COVID-19. Our behavioral health case managers work closely with our medical case managers to support the behavioral health services needed by our members. Mental health providers can now offer and get reimbursed for behavioral telehealth services. You need to enable JavaScript to run this app. Webinar summary: February 2021 . Anthem BlueCross COVID-19 Telehealth Billing Guide for Medi-Cal ManagedCare Page 1 of 4 . To Schedule your appointment call 1-888-548-3432 from 8AM-8PM, 7 days a week. At the same time, providers and insurers should be encouraged to promote patient privacy protocols when patients use telehealth services. From March 17, 2020, through September 30, 2020, Anthems affiliated health plans waived member cost shares for telehealth visits for services not related to the treatment of COVID-19 from in-network providers, including visits for mental health or substance use disorders, for our fully-insured employer plans and individual plans. Self-care is an important part of your recovery. Behavioral health like other areas of health care has changed significantly due to the COVID-19 public health emergency. Anthem Blue Cross and Blue Shield hosted a provider webinar to assist Behavioral Health providers in maximizing the telehealth experience. Webinar summary: 95 or GQ . Before you start: Find a location with a good internet signal. Family health questions; Telemedicine is becoming more common for post-surgical follow-ups and for geriatric or disabled patients. Anthem Blue Cross and Blue Shield Healthcare Solutions facilitates integrated physical health (PH) and behavioral health (BH) services as an integral part of healthcare. Visit Anthem Blue Cross for group health insurance plans in California. Anthem BlueCross of California. Close Window. Contact Us . Anthem Blue Cross . Member Services: (800) 967-3015 . Pre Certification: (800) 274-7767 . Coverage While Traveling: (800) 810-BLUE (2583) Transition Assistance: (800) 967-3015 While telehealth helped bridged some gaps, Anthems State of the Nations Mental Health data showed significant differences continued among communities of color | April 7, 2022 From March 17, 2020, to September 30, 2020, Anthems affiliated health plans waived member cost share for telehealth (video + audio) in-network provider visits for services not related to the treatment of COVID-19, including visits for behavioral health, for our fully-insured employer plans and individual plans. With transportation being one of the barriers to after hospitalization follow-up, telehealth visits could be an ideal solution. Use this list to connect with community programs and find more information about mental health help. Telehealth services may be offered as part of your health benefits. During an Anthem Blue Cross Blue Shield virtual visit, telehealth doctors can treat common health issues like a cold, the flu, a fever, rashes, allergies, and more. Integrated healthcare. We have made changes to how behavioral health providers can utilize and be compensated for telehealth (audio + video) and telephonic-only care with their patients. Telehealth and telephone visits with members after a behavioral health (BH) inpatient stay meet HEDIS criteria for the measure: Follow-up after Hospitalization for Mental Illness (FUH). Your Anthem plan includes benefits for video visits using LiveHealth Online, so youll just pay your share of the costs. Also called telemedicine, Anthem telehealth enables you to see a doctor using your mobile device or computer. What is telehealth? The webinar recording for How to leverage telehealth to care for Behavioral Health patients during COVID-19 and beyond is now available. Restoring Mental Health. Behavioral health benefits are integrated into Anthem medical plans for a full spectrum of coordinated care for our members.

Using telehealth and mental health apps can help you understand, manage and even improve your mental health all from home. Jun 25, 2020 Products & Programs / Behavioral Health. Anthem would recognize psychiatric diagnostic evaluation (90791-90792), psychotherapy (90832-90838, 90839-90840, 90845-90847), and medication management (90863) and E&M codes (99211-99215) visits within the members benefits, with place of service (POS) 02 and modifier 95 or GT. Payment for COVID-19 testing services on or after January 1, 2022. Anthem Blue Cross COVID-19 Update: Guidance for telehealth/telephonic care for behavioral health services Page 3 of 4 o Documentation that services were provided via telehealth (audio + video) o Protocols in place to address risk behavior and decompensation o Process in place to respond to crisis for members If you decide to provide telebehavioral health services, you will have to learn about rules and regulations for billing and reimbursement. If you dont have health coverage, you can still use a service like LiveHealth Online.You will just pay a set fee for the visit. To help address care providers questions regarding Behavioral Health services, Anthem has developed the following frequently asked questions: Contents: Telehealth care (audio + video) Anthem, one of the nations largest health insurers, has released new state-by-state lists of covered telehealth services. Behavioral health for autism and related disorders . Find a comfortable place to sit by a power source. Finding Mental Health Resources. In a matter of seconds, receive an electronic document with a legally-binding eSignature. The analysis was done on claims data from 27 million Anthem members who had a behavioral health diagnosis in 2019 and 2020 across 14 states. Anthem Blue Cross and Blue Shield hosted a provider webinar to assist Behavioral Health providers in maximizing the telehealth experience. Anthem Blue Cross and Blue Shield is committed to providing a continuum of care management from initial contact to coordination of care and interventions. NAMI believes policymakers should strengthen and expand telehealth coverage for mental health across all settings and forms of health coverage, including allowing reimbursement for new patients using telehealth. The federal government, state Medicaid programs and private insurers have all expanded coverage for telehealth during the COVID-19 public health emergency. Most people dont view their physical and mental health as separate, and neither do we. Anthem offers varied Medicare Advantage plans, including HMOs, PPOs, and two Special Needs Plans (SNPs). All plans come with affordable premiums and extra services. If an Anthem plan is available in your area, you have access to at least one plan that includes drug coverage and at least one zero premium plan. Our teams of behavioral health advocates bring together the mind-body connection so that our members stay healthy and happy. For telehealth and telephonic services received from a non-contracted provider, Anthem and its delegated entities will cover such services when there is an out-of-network benefit. Self-insured plan sponsors may opt out of this program. Is the option to deliver services via telehealth available for all types of services? Currently, LiveHealth Online is providing behavioral health services to several thousand Anthem members each montha number that has been growing consistently since they launched therapy services in 2016. Jun 25, 2020 Administrative. Note: Please call the Behavioral Health Utilization Management department for Medi-Cal Managed Care (Medi-Cal) at 1-888-831-2246 for questions regarding authorization for applied behavioral analysis (ABA). If you are interested in trying telehealth but arent sure where to begin, below are a few recommendations: Contact your health plan. Anthem has released a report detailing telehealth and behavioral health participation among white, Black, Hispanic and Latino, and Asian populations during COVID-19. Provider Bulletin . These learning tracks can help you find ways to be kind and patient with yourself. Anthem Blue Cross has clarified that for California providers, it will continue to reimburse telehealth services billed with either POS 02 or POS 10 at the in-office place of service rate, as currently required by the California Department of Managed Health Care (DMHC). Please be advised that, while awaiting further guidance from the Department of Managed Health Care (DMHC)/ Department of Health Care Services (DHCS) regarding SB510, Anthem Blue Cross will pay Medi-Cal claims for COVID-19 testing incurred on or after January 1, 2022, according to the You need to enable JavaScript to run this app. Researchers analyzed the data of Medicaid members across Telehealth Is A Great Care Option For Mental Health. Behavioral health providers can be accessed directly by Anthem members. Providers are working and not being paid for the last 6 weeks. From March 17 through Dec. 31, 2020, Anthem will waive member cost shares for telehealth visits from in-network providers, including visits for mental health and substance use disorders, for our Medicare Advantage and Medicaid plans, where permissible. Anthem is launching a new telehealth platform to offer digital care to women for pregnancy, menopause and other women's health issues through a partnership with New York City-based Happify Health.. Happify Health uses sequences, or digital experiences created to support specific medical conditions. 97151-97158, 0362T and 0373T Family guidance, treatment and assessment . Hispanic patients took to telehealth for behavioral health needs in greater numbers than other racial groups last year, according to new data from Anthem.. You can use your mobile phone, tablet, or computer to visit with a doctor or therapist from a place thats convenient for you. To view this content, you'll need to log in. The webinar recording for How to leverage telehealth to care for Behavioral Health patients during COVID-19 and beyond is now available. Tips for using telehealth. PPO Plan: $0 co-pay HDHP Plan: $59. Anthem has released a report detailing telehealth and behavioral health participation among white, Black, Hispanic and Latino, and Asian populations during COVID-19. The data: Anthem released a new analysis from its 2021 State of the Nations Mental Health report that broke down telemental health usage by race: It found that 40% of Hispanic/Latino members, 34% of white members, 33% of Asian members, and 28% of Black members had a telemental health visit in 2020.; The analysis was done on claims data from 27 million Anthem members Through our mental health and substance use disorder (SUD) programs, we proactively help members break down barriers to wellness and chart a roadmap to recovery. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Several mental health resources and organizations are available to offer you support for mental health when you need it. Many counselors and therapists offer mental health telehealth visits online or over the telephone. 2. Therefore, the signNow web application is a must-have for completing and signing anthem telehealth behavioral health on the go.

Most insurance companies also cover telehealth services often Taking care of your mental and emotional health may mean changing how you approach relationships with others and with yourself. Find a well-lit area. Through one platform, sequences utilize evidence-based digital Anthem covers telehealth (in other words, video + audio) services for providers who have access to those platforms/capabilities today. Members may receive telehealth (video + audio) visits, including visits for mental health or substance abuse disorders for our Medicaid plans.